Refund policy

1. No Refunds for Digital Products
Due to the nature of digital products (e.g., eBooks, software, online courses, downloadable content), all sales are final. Once a product has been purchased and delivered, we are unable to offer refunds.

2. Exceptions
In rare cases where a digital product is defective, corrupted, or not as described, please contact us within 7 days of your purchase. We may provide:

• A replacement file

• Technical support to resolve the issue

• A partial or full refund at our discretion

3. How to Request Assistance
If you encounter any problems with your digital purchase:

• Email us at themelae@gmail.com

• Include your order number and a description of the issue

• Our support team will respond within 24h 

• 4. Responsibility for Downloads
  You are responsible for ensuring your device can properly access and use our digital products. We are not responsible for technical issues on your end, such as incompatible devices or software.

5. Changes to Policy
We reserve the right to update or modify this policy at any time. Any changes will be posted on this page with the updated “Last Updated” date.

By purchasing our digital products, you acknowledge and agree to this Return and Refund Policy.